Frequently Asked Questions
Get answers to common questions about Companion Medical Scribe AI
Is Companion Medical Scribe AI worth it?
Value
Value
It is absolutely worth it. Companion Medical Scribe AI is designed by a healthcare provider who experienced firsthand the burnout and frustration of spending hours finishing clinical documentation and researching answers after patient visits. This AI‑driven platform not only reduces documentation time but also supports clinicians in making evidence‑based decisions, right at the point of care.
Key benefits include:
Reduce Documentation Time & Burnout: Transform your written notes or voice recordings into polished, structured clinical documentation in minutes, freeing up your time for patient care.
Clinical Chatbot & Evidence‑Based Resources: Ask clinical questions and get instant, evidence‑based answers with references, eliminating hours spent searching through articles.
Increase Accuracy: Suggests diagnoses with rationales, recommends treatment plans, medications, dosages, and even diagnostic and billing codes, helping you document with confidence.
Supports Multiple Tasks: Generate letters, handle prior authorizations, and use pre‑built or customizable templates for different specialties.
Accessible Anywhere: Log in from any device, desktop, mobile, Android, or iOS.
Seamless Workflow Integration: After patient visits, review and edit notes, then copy directly into your EHR.
Comprehensive Library (beta): Quick access to medications, diseases, and treatment guidelines across specialties.
HIPAA Compliant: Ensures patient data privacy while streamlining your workflow.
Companion Medical Scribe AI is more than just a scribe, it’s a complete clinical assistant that helps reduce errors, save time, and support evidence‑based care. For healthcare providers who want to reclaim their time, reduce administrative stress, and make better‑informed decisions at the point of care, it is an invaluable tool.
Can Companion Medical Scribe AI be used with other medical specialties?
Features
Features
Yes! Companion Medical Scribe AI is designed to support medical documentation across all medical specialties, including primary care, psychiatry, pediatrics, surgery, cardiology, oncology, and more. It helps providers streamline documentation while providing quick access to evidence-based clinical resources, no matter your medical specialty.
Who can use Companion Medical Scribe AI?
Users
Users
Companion Medical Scribe AI is built for healthcare professionals who document patient encounters. This includes:
Physicians & Physician Assistants
Nurse Practitioners & Nurses
Therapists (Physical, Occupational, Mental Health, etc.)
Counsellors, Dietitians, Lactation Consultants
Chiropractors & Allied Health Professionals
Developed by healthcare providers with firsthand experience in clinical workflows, Companion ensures accurate, efficient documentation and supports evidence‑based decision‑making for a wide range of healthcare roles.
Does it support different languages?
Features
Features
. For now, Companion Medical Scribe AI can only capture patient visits in English. We do plan to expand support to additional languages in the future.
Can I use Companion Medical Scribe AI on my phone or iPad?
Features
Features
Yes—absolutely.
Companion Medical Scribe AI is fully web-based and can be accessed from any device, including your phone, iPad, tablet, or computer.
While the platform is not yet available as a native app in the App Store or Google Play, you can easily use it by logging in through your mobile or desktop web browser. The interface is optimized for flexibility, allowing you to document care wherever you are—whether you’re in the clinic, at home, or on the go.
Companion Medical Scribe AI is fully web-based and can be accessed from any device, including your phone, iPad, tablet, or computer.
While the platform is not yet available as a native app in the App Store or Google Play, you can easily use it by logging in through your mobile or desktop web browser. The interface is optimized for flexibility, allowing you to document care wherever you are—whether you’re in the clinic, at home, or on the go.
Does Companion Medical Scribe AI support telehealth and in-person visits?
Features
Features
Yes, it supports both—seamlessly.
Companion Medical Scribe AI is designed to work for telehealth visits and in-person encounters across all clinical settings.
In addition, you can:
Companion Medical Scribe AI is designed to work for telehealth visits and in-person encounters across all clinical settings.
In addition, you can:
- Upload and transcribe PDF, Word, or audio files
- Convert uploaded content directly into a structured, professional clinical note
- Use it for initial patient visits, follow-up visits, documentation catch-up, or post-visit note completion
Does it integrate with other EHRs?
Integration
Integration
Yes, Companion Medical Scribe AI can integrate with other EHRs; however, the integration process can be costly. The most efficient method for most users is to generate notes within Companion Medical Scribe AI and then copy and paste them into your EHR.
Note: If you are an EHR vendor and are interested in exploring a full integration with Companion, please contact us directly at info@companionscribeai.com to discuss partnership options.
Can individual providers subscribe to Companion Medical Scribe AI, or is it only available through an organization?
Pricing
Pricing
Yes, Individual providers can absolutely get Companion Medical Scribe AI. Additionally, there is also an option for organizations to provide access to the software for their employees. This way, whether you’re a solo provider or part of a larger practice, Companion Medical Scribe AI can fit your needs.
Is Companion Medical Scribe AI HIPAA Compliant?
Security
Security
Yes, Companion Medical Scribe AI is fully HIPAA compliant
Key compliance measures include:
Data de‑identification: Companion Medical Scribe AI de‑identifies protected health information (PHI) to generate clinical notes. Patient information is anonymized prior to AI processing.
Temporary Data Storage: Companion Medical Scribe AI does not retain audio recordings. Transcribed data is stored temporarily. For paid plans, encounter notes are securely stored for up to 180 days from the date generated. For free plans, data is retained for 14 days to allow providers time to review and transfer their notes. After the retention period ends, all data is permanently deleted from active systems and backups.
Business Associate Agreements (BAAs): Companion Medical Scribe AI signs BAAs with covered entities and business associates, which is a required step for HIPAA compliance.
Encryption: Patient Health Information (PHI) is protected with end‑to‑end encryption both while stored and during transmission.