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Frequently Asked Questions

Get answers to common questions about Companion Medical Scribe AI

Is Companion Medical Scribe AI worth it?
Value
Value

It is absolutely worth it. Companion Medical Scribe AI is designed by a healthcare provider who experienced firsthand the burnout and frustration of spending hours finishing clinical documentation and researching answers after patient visits. This AI‑driven platform not only reduces documentation time but also supports clinicians in making evidence‑based decisions, right at the point of care.

Key benefits include:

Reduce Documentation Time & Burnout: Transform your written notes or voice recordings into polished, structured clinical documentation in minutes, freeing up your time for patient care.
Clinical Chatbot & Evidence‑Based Resources: Ask clinical questions and get instant, evidence‑based answers with references, eliminating hours spent searching through articles.
Increase Accuracy: Suggests diagnoses with rationales, recommends treatment plans, medications, dosages, and even diagnostic and billing codes, helping you document with confidence.
Supports Multiple Tasks: Generate letters, handle prior authorizations, and use pre‑built or customizable templates for different specialties.
Accessible Anywhere: Log in from any device, desktop, mobile, Android, or iOS.
Seamless Workflow Integration: After patient visits, review and edit notes, then copy directly into your EHR.
Comprehensive Library (beta): Quick access to medications, diseases, and treatment guidelines across specialties.
HIPAA Compliant: Ensures patient data privacy while streamlining your workflow.
Companion Medical Scribe AI is more than just a scribe, it’s a complete clinical assistant that helps reduce errors, save time, and support evidence‑based care. For healthcare providers who want to reclaim their time, reduce administrative stress, and make better‑informed decisions at the point of care, it is an invaluable tool.
Can Companion Medical Scribe AI be used with other medical specialties?
Features
Features
Yes! Companion Medical Scribe AI is designed to support medical documentation across all medical specialties, including primary care, psychiatry, pediatrics, surgery, cardiology, oncology, and more. It helps providers streamline documentation while providing quick access to evidence-based clinical resources, no matter your medical specialty.
Who can use Companion Medical Scribe AI?
Users
Users

Companion Medical Scribe AI is built for healthcare professionals who document patient encounters. This includes:

Physicians & Physician Assistants
Nurse Practitioners & Nurses
Therapists (Physical, Occupational, Mental Health, etc.)
Counsellors, Dietitians, Lactation Consultants
Chiropractors & Allied Health Professionals
Developed by healthcare providers with firsthand experience in clinical workflows, Companion ensures accurate, efficient documentation and supports evidence‑based decision‑making for a wide range of healthcare roles.
Does it support different languages?
Features
Features
. For now, Companion Medical Scribe AI can only capture patient visits in English. We do plan to expand support to additional languages in the future.
Does it integrate with other EHRs?
Integration
Integration

Yes, Companion Medical Scribe AI can integrate with other EHRs; however, the integration process can be costly. The most efficient method for most users is to generate notes within Companion Medical Scribe AI and then copy and paste them into your EHR.

Note: If you are an EHR vendor and are interested in exploring a full integration with Companion, please contact us directly at info@companionscribeai.com to discuss partnership options.
Can individual providers subscribe to Companion Medical Scribe AI, or is it only available through an organization?
Pricing
Pricing
Yes, Individual providers can absolutely get Companion Medical Scribe AI. Additionally, there is also an option for organizations to provide access to the software for their employees. This way, whether you’re a solo provider or part of a larger practice, Companion Medical Scribe AI can fit your needs.
Is Companion Medical Scribe AI HIPAA Compliant?
Security
Security

Yes, Companion Medical Scribe AI is fully HIPAA compliant

Key compliance measures include:

Data de‑identification: Companion Medical Scribe AI de‑identifies protected health information (PHI) to generate clinical notes. Patient information is anonymized prior to AI processing.
Temporary data storage: Audio recordings are not retained. Transcribed data is only stored temporarily (14 days by default) on the company’s secure servers to allow providers to review and transfer notes. The data is then removed, including from backups.
Business Associate Agreements (BAAs): Companion Medical Scribe AI signs BAAs with covered entities and business associates, which is a required step for HIPAA compliance.
Encryption: Patient Health Information (PHI) is protected with end‑to‑end encryption both while stored and during transmission.